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Welcome to the website. This website is the property of OFFHEALTH Oftalmica Farmaceutica Firenze S.p.A. located at Via Giovanni Paisiello, 10, 50144 Florence, Italy. This “Privacy Policy” is drafted in order to inform you about the purposes and methods of collection, use and any other processing of personal data and information (hereinafter: “personal data”) that you provide, voluntarily or otherwise, through this website. Therefore, please read this “Privacy Policy” very carefully before providing any data to this site.

Acceptance of Privacy Policy

Navigation through the pages of the site or any registration or authentication by you to this site, with the indication of your personal data, implies your acceptance of this Privacy Policy and therefore of the processing of your personal data provided by you in accordance with this Privacy Policy.

Active data collection

Like many other Web sites, this site may collect data from its users, allowing you to communicate directly with us through e-mail or collection forms. Some areas of this site may require you to provide personal data necessary to allow access to specific areas or services. When we request your data from you, you will be provided with appropriate processing information and will be specifically told which of these data are necessary to access the service and which are optional.

Passive data collection

As you browse the Internet, some anonymous data (i.e., data that do not allow direct personal identification) may be collected passively (i.e., without your providing it directly) by site owners through various technologies such as cookies, Internet tags, web beacons, and the collection of browsing data (log files, server logs, clickstreams). In addition, your browser automatically transmits some of this anonymous data to this site, for example, the address of the site you just left, your Internet Protocol (IP) address, the version of the browser your computer is using. This site may collect data from Your computer through cookies and Internet tags or web beacons. Può impostare il Suo browser in modo da essere avvisato all’invio di un cookie oppure impostarlo per rifiutarli completamente, ma alcune caratteristiche di questo sito potrebbero non funzionare senza cookie. For a full disclosure on the use of cookies by this site, see the document“Cookie Policy” published at this site.

Purposes and methods of data processing

Pursuant to Article 13 of the EU Regulation 2016/679), we inform you that the personal data you provide to the site, will be processed, also with the aid of electronic tools, with logics related to the purposes indicated below:

  1. purposes strictly related to and necessary for registration and authentication to this site;
  2. purposes strictly necessary for the performance of the services offered on the site;
  3. functional purposes of our business such as: creation of your user profile for the improvement and customization of the site and services offered;
  4. purposes necessary to fulfill an obligation required by law, regulation or EU legislation such as, but not limited to, drug supervision, health protection, protection of public order, detection and prosecution of crimes.

Persons to whom the data may be disclosed

With limited reference to the purposes under points 1), 2) and 3), your data may be communicated to our Suppliers designated as Data Processors by the Data Controller. Finally, with regard to the purposes set forth in point 4), your data will only be communicated to those entities that are entitled to receive them based on the legal obligations that exist for the Data Controller.

Data dissemination

The data collected from our site are not subject to dissemination, except Your prior and specific consent that will be requested from You in the time and manner prescribed by law.

Legal basis for processing

The legal basis for the processing of your personal data collected through this site, for the purposes referred to in points 1) and 2), is to be found in Article 6(1)(b) of the GDPR relating to the performance of contractual or pre-contractual measures at the request of the data subject.The processing for the purposes referred to in point 3), will only take place after your express, free, specific and revocable consent, pursuant to Article 6(1)(a) of the Regulations. The legal basis for the processing of your personal data for the purposes referred to in point 4) is the need to comply with a legal obligation, pursuant to Article 6, paragraph 1, letter (c) of the Regulations.

Consent to treatment

The consent formulation will refer to the above-mentioned processing, without prejudice to your ability to withhold consent for any or all of the processing. We inform you, however, that without your consent we will not be able to proceed with the processing of the data concerning you. In any case, even where you have given consent to one or more of the treatments indicated, you will remain free at any time to revoke it by sending a specific request without formality by e-mail to the following address: . Following receipt of such a request, it will be the responsibility of OFFHEALTH S.p.A. to proceed promptly to remove and delete your personal data from the databases used for the aforementioned purposes and to inform you of any third parties to whom the data has been communicated.

Retention of personal data

Your personal data are recorded in paper and electronic files located at the OFFHEALTH S.p.A. Headquarters and at the peripheral facilities of the Company and in remote electronic files, using the so-called “cloud” technology allocated on servers installed within the European Union. They will be kept for the time necessary for the fulfillment of the purposes indicated above and for a maximum of four years from the last contact with you, unless your previous request for deletion. Tax and fiscal data will be kept for the period of ten years required by law.

Rights under Art. 15 et seq. Regulations.

We remind you that Art. 15 et seq. of the Regulations grant you the following rights: (i) to obtain confirmation as to whether or not your personal data is being processed at OFFHEALTH S.p.A. ; to know its purposes; to know which categories of personal data are subject to it and, where possible, their storage period; who the recipients are; to request the rectification or deletion of the same data, the limitation of the processing or to oppose or revoke your consent; to know its origin if collected from third parties; to know if there is an automated decision-making process on it (e.g. profiling) as well as its logic and consequences; (ii) to be informed in case of transfer of their data to a non-European country and whether there are adequate safeguards. (iii) to obtain a copy of their data in a structured, commonly used and machine-readable format as well as the possibility of transmitting them, either directly or through OFFHEALTH S.p.A. to another data controller (so-called right to data portability ex art. 20 of the Regulation).

To exercise your rights, you may send a request without formality by e-mail to . If you believe that your rights have been violated by OFFHEALTH S.p.A., you have the right to lodge a complaint with the Garante per la protezione dei dati personali and/or other competent supervisory authority under the Regulation. The full text of the EU Regulation 2016/679 can be found on the website of the Garante della Privacy: EU Regulation 2016/679

Data controller

OFFHEALTH S.p.A Via Giovanni Paisiello, 10 – 50144 – Florence (FI) ITALY P.Iva – IT 06335340482 Tel.: +39 055 016 17 71

Data Processors

The updated list of data processors and data processors is kept at the registered office of the Data Controller.

Data Protection Officer (DPO)

The DPO can be contacted at .


This site takes every reasonable measure in order to protect the personal information you transmit to our site and protects it from loss, misuse or unauthorized access, disclosure, alteration or destruction. Please be aware that no Internet transmission is ever completely secure or error-free. In particular, e-mail messages sent to or from this site may not be secure.

Changes to this Privacy Policy

In the event that changes are made to this Privacy Policy, the amended version will be promptly made available on this site. To that end, please be sure to review it periodically, particularly before you provide any new personal information about yourself.

This Privacy Policy was updated on 03/05/2024